What Information We Hold and Why
When you open an account, we collect the details you provide directly — your name, email address, phone number, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. Each deposit or withdrawal processed through these wallets generates a transaction record tied to
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your account. We keep these records to verify payments, prevent duplicate transactions, and respond to any disputes you raise with our support team. We also collect device and session data automatically — your IP address, browser type, and pages visited — primarily to maintain platform security
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and detect unusual account activity. We do not sell your personal data to third parties for marketing purposes. Where we share data with service providers, those parties are bound by the same confidentiality obligations we hold ourselves to. Your payment credentials — PINs, wallet passwords, card
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numbers — are never stored by us; those are handled entirely within the JazzCash, Easypaisa, or Raast systems you already use. Data retention periods apply to each category: transaction records are kept for as long as legally required in your jurisdiction; device logs are held for
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a shorter window and then deleted. If you are in Pakistan and believe your data is being processed unlawfully, you have the right to raise a concern with the relevant authority as permitted under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.